Customer Focus: Astrid & Miyu team up with Torque
Contemporary jewellery brand Astrid & Miyu is one of the coolest online and experiential retailers in the UK, and they’ve chosen Torque to accompany them on the next stage of their growth.
As well as warehousing services in our Wortley site, the London-based company have asked Torque to handle fulfilment for their direct consumer orders, stores and concessions too.
Having joined forces in September, just ahead of the busy Black Friday and Christmas periods, the partnership is off to a strong start.
We asked Astrid & Miyu’s Hannah Grimes (E-Commerce Customer Experience Manager) why they chose to work with Torque and she had this to say:
“We spent nearly a year looking for the right warehouse and distribution centre. As a steadily growing brand, we wanted to make a considered choice of who to work with to support that and Torque stood out as the perfect partner. From making the transition in September to the smooth running of our biggest ever Christmas period, we haven’t been disappointed.”