Customer Focus: Introducing our newest customers

August 15, 2022

2022 has been a busy year for Torque! We've welcomed nine new warehouse customers and are supporting their growing businesses with a range of bespoke services.

We asked some of our new customers why they chose to work with Torque. Here's what they had to say:

From bedding and bridal wear to dresses and dog accessories, a diverse range of retailers have put their trust in Torque:

 

Clothing brand DVF by Diane von Furstenberg, famous for the iconic wrap dress, joined our Leeds site in February.

 

Peachaus, a lifestyle label with an ethical essence, joined our Castleford site in March.

 

Roksanda, a bold womenswear label founded by fashion designer Roksanda Ilinčić, joined our Leeds site in March.

 

HUNU, makers of a collapsible coffee cup taking on the issue of single-use plastic, joined our Castleford site in March.

 

Luxurious bedding brand Cultiver joined one of our Bradford sites in April.

 

Burgs, a British lifestyle clothing brand with sustainability at the heart of what they do, joined our Castleford site in May.

 

Nooshie, a trendy pet supplies ecommerce brand, joined one of our Bradford sites in May.

 

Penelope Chilvers, a timeless footwear and accessories brand known for their Spanish-inspired tassel boots, joined our Castleford site in June.

 

Rewritten, a modern bridalwear brand focused on modern and sustainable bridesmaids’ dresses, joined our Leeds site in June.

``Logistics is an incredibly important function as it has a direct relationship with end consumers and has a significant impact on business performance & profitability. Whilst there are lots of 3PLs, very few are committed to establishing a genuine collaborative partnership which is focused on mutual success. Torque came highly recommended and have been true to their word and strong reputation.``
Simon Hudson, CEO, Penelope Chilvers
Peachaus, one of Torque's new customers.
DVF, one of Torque's new customers.
``Initially I did some research online and saw that Torque had excellent reviews. Torque was then recommended by a third party and our visit to the warehouse confirmed that Torque was the right fit for us. I really appreciated the speed at which the Torque team got back to me during the initial conversations and got a really good feeling from our visit and meeting the team in person. The pricing was also competitive.``
Collette Cafferty, Senior Director of Finance and Logistics International, Diane von Furstenberg Studio UK.
HUNU, one of Torque's new customers.
``Torque came highly recommended from another retailer so we felt entirely confident choosing them to provide our 3PL services. As a business in its early growth stages we needed a service that was adaptable and able to scale as we did; Torque was extremely flexible with our variety of requirements and we look forward to having them support our business as we grow.``
Louise Friel, Head of Operations and Retail Sales, Hunu
Penelope Chilvers, one of Torque's new customers.
``As a start-up lifestyle brand which places people at its heart it was important to find the right 3PL to support us and our rapid growth plans. Having worked with Torque before and visited their impressive Castleford site we were delighted when they offered to work with us. Their professional and supportive advice was welcome and the onboarding process worked efficiently. Torque have provided us with more than a fulfilment and storage solution, they are advisors and have been very supportive with Peachaus in our first six months.``
Sarah Edwards, Commercial & Operations Director, Peachaus