Torque provides exceptional opportunities for people to grow and advance, professionally and personally.


We offer benefits such as free onsite parking, company pension scheme and employee discounts across a range of retailers.

Send us your application and, if you are successful, someone will be in touch to advise you of next steps.



Senior Employee Relations Advisor

Job Id:

Closing Date: 19th July 2024

We are looking for an enthusiastic, can-do Senior Employee Relations Advisor with some key skills:

A great communicator. You'll seamlessly engage with multiple stakeholders across the business,
providing employee relations advice on ER matters using your specialist expertise.

Organise and prioritise with ease. Take ownership of all aspects of Torque's Employee Relations
cases. Advising, guiding and coaching our management teams to be effective and proactive leaders.

Live our values. The Human Resources team works with every department in the business, and
understanding, representing, and living the brand values and behaviours is essential to the role.

Main duties and responsibilities

What you do:

  • Use your knowledge of employment law to ensure best practices across Torque.
  • Draft and adapt all company policies in line with current and new legislation changes.
  • Be the expert in dispute resolution for the company.
  • Be visible and present for all managers to support, coach and guide, providing timely advice on all
    matters and ensuring competent and swift conclusions.
  • Track and analyse key data and metrics and provide comprehensive reports.
  • Lead employee relations and change initiatives working alongside the HR Manager to ensure clear
    and concise communication and training are provided to the business.
  • Provide guidance and support in TUPE and redundancy procedures.
  • Provide support in relation to diversity and inclusion legislation and changes.
  • Revise and continuously improve existing tools, policies and guidelines.
  • Be a skilled and experienced mediator who can diffuse issues without the need for a more formal
    approach before they escalate. Using the skills to support and provide guidance and training on
    conflict resolution for managers and employees.

How you do it:

  • Hardworking - Be flexible and visible for all teams across the business. Working hours reflect
    where your guidance and support is needed most.
     Efficient - Plan effectively ensuring robust tracking of each process to ensure timescales are
    adhered to.
  • Adaptable - Be the change expert and be courageous when delivering change initiatives.
     Approachable - Ensure difficult conversations and situations are handled respectfully in line with
    our values. Create an atmosphere of trust and respect where managers can ask questions and
    explore thinking safely.
  • Reliable - Inspire confidence in the team to make fair and reasonable decisions.
  • Honest - Create an environment of trust, and deliver difficult messages with respect and empathy
    whilst maintaining a legal perspective.
  • Proactive - Drive your own continuous development to ensure you are always up to date on
    legislation and are prepared for any updates or new policies as required.
  • Courageous - Make difficult decisions and have difficult conversations and equip our teams to do
    the same.
  • Positive - Be a champion for change and growth.
    Person specification

Must have:

  • Previously worked as an ER specialist
  • Desirable to have experience in a similar industry
  • CIPD level 5
  • Experience of tribunals is advantageous
  • Experience working in a unionised environment is desirable but not essential

Apply Now

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