Meet Our Proactive Top Torque Teammate: Yin Tak Lee!
Every month we celebrate a Torque teammate who truly lives our values and makes a difference for both colleagues and customers. For August, we’re proud to recognise Yin Tak Lee, Warehouse Administrator at our Leeds site, as our Proactive Top Torque Teammate!
Yin Tak has been described as a true unsung hero who consistently goes above and beyond to support his team. Always respectful, honest, and ready to lend a hand, his dedication and hard work make a lasting impact that deserves recognition.
Here’s what his nominator had to say:
“Yin Tak Lee is a true unsung hero who consistently goes above and beyond to support his team and customers. He is respectful, honest, and always ready to help whenever needed. His dedication and hard work make a lasting impact that deserves recognition.”
Yin's Torque Journey
We sat down with Yin Tak to find out more about his journey, what motivates him, and his advice for new colleagues joining Torque.
Congratulations on being named Top Torque Teammate of the Month! How does it feel to receive this recognition from your colleagues?
I feel truly honoured and grateful for the support from my colleagues. This recognition is not only an acknowledgement of my work but also a motivation for me to continue striving to do my best.
Can you tell us a bit about your role and responsibilities here at Torque?
In my current role as a Warehouse Administrator, I coordinate daily warehouse operations to ensure customer satisfaction.
What do you find most challenging about your work, and how do you overcome these challenges?
One of the biggest challenges is handling multiple order requests and unexpected issues at the same time. I overcome this by setting clear priorities, staying calm under pressure, and maintaining clear communication with my team.
How long have you been with Torque, and what initially attracted you to this position?
I joined Torque in 2021 as a Warehouse Operative and moved into an Administrator role in 2022. What attracted me initially was the opportunity to learn and grow, as well as the supportive team culture.
Can you share a memorable moment from your time here that you are particularly proud of?
What I’m most proud of is that whenever major issues or complex situations arise, my colleagues always come to me for help. This shows their trust in my expertise and experience, and it proves that my efforts and abilities add real value to the team. Being someone my colleagues can rely on is the greatest achievement for me.
Can you share an example of how the support from your colleagues at Torque has made a difference in your work or personal life?
When I transitioned from an Operative role to Administrator, my colleagues gave me a lot of support and guidance, which helped me adapt quickly. That support not only improved my skills but also gave me the confidence to take on new challenges.
What advice would you give to new employees who are just starting their careers here?
My advice would be not to be afraid to ask questions, stay eager to learn, and be willing to take on challenges. Torque has a very supportive team, and with an open mindset, you can grow quickly.
Congratulations again to Yin Tak Lee, our Proactive Top Torque Teammate. Thank you for always being ready to step up and for showing us how proactive teamwork makes all the difference.
Next month, we’ll be celebrating a teammate who lives the value of Approachable. Watch this space!
Would you like to work for Torque?
If you’re interested in learning more about our team, gain more insight into the type of careers available at Torque or some of the exciting brands we work with you can read more blog posts here, or apply for a job here.
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