Customer Focus: Teaming Up with Torque saves Bother lots of bother
Household essentials smart delivery start up Bother (webother.co.uk) supply the everyday items that people can’t do without, from cleaning products to condiments. They needed a logistics partner who could ensure swift, reliable service to their growing army of loyal customers.
They decided that Torque ticked all their boxes, and we are delighted to be on board. Torque enable Bother to deliver not only convenience, but also the environmental and cost savings that their customers enjoy. And with Bother now including alcohol products in their range, Torque have acquired an alcohol premises licence to help them fulfil those orders too.
We asked Bother’s Sebastian Gilbert (Operations Director) why they chose to work with Torque and she had this to say:
“We needed a warehouse and distribution partner that differentiated themselves from the pack.”
“The growth we have seen since our launch early last year has meant we needed a warehouse and distribution partner that differentiated themselves from the pack. Torque has been able to manage our rapid pace of growth while accommodating detailed pick and pack requirements in order to surprise and delight our loyal customers time and again.”